Refund policy

Return & Refund Policy

Returns

We want you to shop with confidence.

If your order arrives damaged, defective, incorrect, or does not arrive at all, please contact us within 30 days of delivery. We’ll work with you to provide a replacement or a full refund whenever appropriate.

⸻

Order Issues

To help us resolve your request quickly, please include:

* Your order number.
* Photos or a short video showing the issue (if applicable).

This allows us to verify the problem and process your request as quickly as possible.

⸻

Returns for Change of Mind

Because our products are shipped directly from our fulfillment partners, we generally do not accept returns for change of mind or buyer’s remorse.

However, if there is a problem with your order, please contact us and we’ll do our best to help.

⸻

Refunds

Once your request has been reviewed and approved, refunds will be issued to your original payment method.

Depending on your bank or payment provider, refunds may take 5–10 business days to appear.

⸻

Lost Packages

If your package is confirmed lost during transit, we’ll gladly send a replacement or issue a full refund.

⸻

Contact Us

If you need assistance, contact us at:

yayahirc@gmail.com